SHIPPING + RETURNS.

ONLINE SHIPPING + RETURN POLICY

NEVER 2 FLY 2 PRAY utilizes multiple shipping methods. In house, we ship anywhere in North America. Please allow 1-3 business days for your order to be processed. Orders placed on Saturday or Sunday will begin processing the following Monday. Orders placed on Federal Holidays, regardless of the day or time, will begin processing the following business day. All orders are shipped via UPS, USPS, or FEDEX. To track your order at anytime, you'll be able to use your UPS, USPS, or FEDEX tracking number. UPS/USPS/FEDEX SHIPPING METHODS AND ESTIMATED TRANSIT TIMES: (Please allow 1-3 business days for your order to be processed).

 

INTERNATIONAL

Rates determined based upon location. Shipping will be calculated at checkout. 

 

TAXES & DUTIES

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

 

CURRENCY CONVERSIONS

All prices listed on our site are in US dollars, and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate.

 

PLEASE NOTE: Never 2 Fly 2 Pray does not guarantee specific delivery times. Shipping times are estimated and may vary depending on order processing time, the courier and the distance of shipping address from our distribution center. 

 

RETURNS / EXCHANGES POLICY:

  • We are only able to offer returns or exchanges prior to your order being processed, as our fulfillment process is automated. Thus, any potential return (issued at the discretion of our team) is processed less the automatic handling fee that is included in all orders. This fee accounts for the fulfillment procedures that begin as soon as your order is placed.
  • In the instances of a return or exchange being issued, all items must be   unused, undamaged, unworn, unwashed, with all tags attached (where applicable).Additionally, when a refunds is offered, it is issued less the cost of shipping for the returned of unworn items, in additional to the automatic handling fee.  In that our processing times vary and our desire to satisfy the concerns of the customer’s concern associated with the the desired return, we do not execute returns as standard protocol. We will however, look to resolve the concerns associated, as each circumstance varies as it pertains to resolution regarding the issue with the order.
  • In the event an exchange is issued, the customer is responsible for the cost of the shipping the exchanged item to HQ and back.

If you have any questions or concerns, please e-mail us at never2fly2pray@gmail.com